Designed to support clinicians working in the realities of modern care,
where responsibility is shared,
systems are imperfect,
and care rarely fits neatly into guidelines alone.
Strengthen clinical judgement under constraint.
Make clearer, more confident decisions in complex care.
Prioritise impact when resources are limited.
Support patients without overloading clinicians.
Practice in a way that is sustainable over time.
Remain engaged and grounded in long-term clinical work.
GPs
Community-based & remote Nurses
Nurse Practitioners
Cardiac Rehabilitation Clinicians
Aboriginal Health Workers &
Practitioners
Founder & Director, PulsePoint Academy
Director & Lead Cardiologist, Connected Cardiology
Co-founder & Director, Patient Experience Agency
Charting Coach, Clinical Day Advisor, The Charting Coach
Clinically grounded and experience-informed
Honest about system pressures and workforce strain
Focused on judgement and prioritisation, not perfection
Designed to support durable clinical practice
Applicable across a range of healthcare contexts.
Guideline refreshers or technical updates
Checklists or protocol-driven courses
Leadership training programs
Wellbeing programs separated from clinical reality.
Each week includes reflective prompts to support application to individual clinical contexts. These reflections are for personal use and are not assessed.
Participants are invited to engage in the online community discussion to share resources, discuss challenges, and reduce professional isolation. Participation is optional.
Starting 19 May 2026
Purpose:
To establish a shared understanding of what high-quality care looks like in this clinical area – not just in theory, but in intent, values and direction.
Focus areas:
Purpose:
To name and normalise the gap between ideal care and real-world practice.
Focus areas:
Purpose:
To focus on what patients need in the moment, and how communication and clinical care intersect in complex conditions.
Focus areas:
Purpose:
To explicitly address sustainability for clinicians and teams delivering complex care.
Focus areas:
Purpose:
To integrate all previous sessions and focus on decision-making under real-world constraints.
Focus areas:
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Eugene has extensive experience in cardiovascular health as a clinician, educator, health promotion professional, improvement advisor and quality improvement lead for statewide heart health initiatives.
As a registered nurse, Eugene began his acute experience in tertiary hospitals in Cardiothoracic surgery and Cardiology, before moving to a rewarding role as a heart failure nurse with the Hospital Admission Risk Program supporting Victorians to manage their heart health and live well at home.
After a decade of clinical acute care, Eugene transitioned to health promotion, where he led national patient support programs for the Heart Foundation. Four years later, Eugene moved into quality improvement and program management at Safer Care Victoria where he managed a team to design, deliver and evaluate six cardiovascular projects in over 29 hospitals. Projects Eugene has led have focussed on secondary prevention, digital health, reducing unplanned readmissions, and bringing high quality cardiac care closer to home for regional patients.
Eugene is passionate about heart health, equity, and supporting and coaching clinicians to provide better high-quality care for Australians. Outside of work, Eugene enjoys time with his family with two energetic young sons, philosophy, running and travel.
